What vaccinations are required?
How do I book a grooming appointment online?
Do I need to book an appointment in advance?
How much will it cost?
How long will it take?
Can I stay and watch my pet being groomed?
Will my pet be sedated?
What should I do to prepare for my pet's groom?
In order to ensure the health of our clients, we require all pets to be properly vaccinated and updated according the the advice of their veterinarian. These vaccinations are designed to protect your pup when they visit
any environment where other dogs frequent.
Required vaccinations should include Bordatella, Distemper and Rabies. Puppies between 8 weeks and 4 months may receive services in the salon without vaccinations. The Rabies vaccination is also not required until 6 months of age.
We will also accept a valid titre test demonstrating that your puppy has immunity or a letter stating that you have declined to vaccinate your pet in consultation with your vet.
In the menu at the top of each page on our website click the Book Now button. Select the appointment type, choose a date and time, then enter your information to schedule your appointment. Once your account is set up you can update your appointments and change your settings anytime you like.
Booking an appointment in advance helps us reserve a time that is most convenient for you. Online bookings are not available less than 12 hours in advance, however we will accept walk-in clients whenever possible. Services such as nail trims and ear cleaning can usually be performed without an appointment, but appointments are still recommended.
All prices are clearly listed on our website and are estimated based on breed and/or size of your pet. Other factors that could affect the final price are coat condition/quality and the length of service. We endeavour to provide the most accurate pricing possible up front, however some conditions are very difficult to estimate until work is well underway.
The time it takes varies greatly by breed, size and type of work performed. For haircuts, you should plan to leave your small to medium sized dog with us for 3-4 hours and larger breeds 4-6 hours. Bathing packages can be
1-3 hours. Many a la carte services can be performed in less than 15-20 minutes on a walk-in basis, subject to availability.
Express service is available on request, and highly recommended for the following breeds in particular English Bulldogs, French Bulldogs, Pugs, Boxers and Boston Terriers (and any dog mixed with one of these breeds). These specific breeds are more likely to experience respiratory challenges, particularly in stressful environments, which can include places like a grooming salon. Express grooming features an uninterrupted service provided by a dedicated grooming professional, limiting the amount of time your pet will spend in the salon. When the groom is complete, your pet will be returned to you right away, so we will ask you to stay near the salon during your pet’s appointment.
Yes, you may watch your pet being groomed from our reception area if you wish. However this must be arranged in advance and for your own safety we don't allow pet parents to assist with the grooming process or enter the grooming or bathing areas.
We never sedate your pets and we would not recommend sedating your own pet without the express advice of your veterinarian. If your pet is known to have a strong behavioural reactions to grooming please advise us when making your appointment so we can take appropriate safety precautions. If your pet becomes overly stressed or is unable to complete the service we may choose to end the sessions, but we will never sedate your pet.
The salon can be a noisy place at time which may cause stress in some pets. Some pets get nervous or anxious when around other pets, or exposed to strange noises, such as barking or hair dryers. Be sure to flag any stress
triggers, as well as calming techniques, with your groomer.
Stop by the Grooming Salon several days before your appointment and introduce your pet to the groomer and environment. This will also help them get used to the activity, smells and sounds of the salon. You can help prepare them for grooming by touching their paws during play, getting them accustomed to the groomers who will handle their paws and using common household items to acclimate them to the humming noise of hair clippers and nail grinders.
Grooming your pet once about every four-to-six weeks, either at home or with a professional groomer, will keep your pet's coat, skin and nails in good condition and allow them to be regularly checked for any abnormalities, such as ticks, fleas and dry patches or problems with nails, teeth, ears and eyes.
Pets who have recently been vaccinated, have active infections or have underlying health issues are at higher risk of injury from stress. Older pets, those with special challenges, pets who have recently experienced stressful life changes or injuries are at higher risk of experiencing stress or aggravating a condition during grooming. Keep in mind, stress in pets can be cumulative, meaning a series of stressful situations can affect a pet’s health and well-being. Be sure to flag any special conditions with your groomer and note all pertinent information on the provided salon card.